DURATION: 3 DAYS

Course Overview

Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? This workshop is designed for participants who want to develop their team leadership skills and unleash the talent of their individual team members.

Course Objectives

This three-day workshop will help participants learn how to:

• Identify different types of teams.
• Build teamwork by recognizing and tapping into the twelve characteristics of an effective team.
• Promote trust and rapport by exploring your team player style and how it impacts group dynamics.
• Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team.
• Develop strategies for dealing with team conflict and common problems.
• Understand how action planning and analysis tools can help your team perform better.

Prerequisite

There are no prerequisites for this course

Course Outline

Organizations Today

To begin the day, we will look at how changes in organizations have affected teams.

Types of Teams

During this session, we will define the word “team.” We will also look at some different team models, including traditional teams, task forces, and virtual teams.

Team Norms

In this session, participants will establish some team norms: ground rules that a team can use to help them work together.

The TORI Team Building Model

One way of looking at team development is the TORI model. Participants will experience this model through a fun exercise.

Beckhart’s Activities

In 1972, Richard Beckhart said that there are four activities a group should perform on a regular basis if they desire to grow into a team. Since researchers today still agree on these four activities, we will spend some time exploring each activity.

The Four Stages of Team Development

Every group of people, whether they are a team or just a group working together, grows and evolves. We will spend this session looking at Bruce Tuckman’s five stages of team development: forming, storming, norming, performing, and adjourning.

Characteristics of Great Teams

The 12 characteristics of effective teams were developed by Glenn Parker, who has devoted his whole life’s work to studying teams. We will discuss the first four characteristics in this session.

Civilized Disagreements and Consensus

This session will focus on the next two characteristics: civilized disagreements and consensus decisions.

Open Communication

Next, participants will learn tips for open team communication, Parker’s seventh characteristic of effective teams.

Clear Roles and Assignments

This session is all about Parker’s eighth characteristic.

Shared Leadership

This session is all about Parker’s ninth characteristic. Participants will also explore shared leadership through a fun activity.

Team Player Types

During this session, participants will score their pre-assignment. Participants will then work in small groups to discuss the strengths and weaknesses of their team player style. This will address the final three characteristics of effective teams.

The Trust/Relationship Model

In this session, participants will look at how trust impacts relationships through a lecture and small group work.

Lateral and Vertical Thinking

This session will examine two types of thinking: lateral and vertical. We will also look at how these thinking models affect creativity.

In this session, participants will establish some team norms: ground rules that a team can use to help them work together.

The TORI Team Building Model

One way of looking at team development is the TORI model. Participants will experience this model through a fun exercise.

Beckhart’s Activities

In 1972, Richard Beckhart said that there are four activities a group should perform on a regular basis if they desire to grow into a team. Since researchers today still agree on these four activities, we will spend some time exploring each activity.

The Four Stages of Team Development

Every group of people, whether they are a team or just a group working together, grows and evolves. We will spend this session looking at Bruce Tuckman’s five stages of team development: forming, storming, norming, performing, and adjourning.

Characteristics of Great Teams

The 12 characteristics of effective teams were developed by Glenn Parker, who has devoted his whole life’s work to studying teams. We will discuss the first four characteristics in this session.

Civilized Disagreements and Consensus

This session will focus on the next two characteristics: civilized disagreements and consensus decisions.

Open Communication

Next, participants will learn tips for open team communication, Parker’s seventh characteristic of effective teams.

Clear Roles and Assignments

This session is all about Parker’s eighth characteristic.

Shared Leadership

This session is all about Parker’s ninth characteristic. Participants will also explore shared leadership through a fun activity.

Team Player Types

During this session, participants will score their pre-assignment. Participants will then work in small groups to discuss the strengths and weaknesses of their team player style. This will address the final three characteristics of effective teams.

The Trust/Relationship Model

In this session, participants will look at how trust impacts relationships through a lecture and small group work.

Lateral and Vertical Thinking

This session will examine two types of thinking: lateral and vertical. We will also look at how these thinking models affect creativity.