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Meeting Skills for Leaders


Course Overview

Business people often say, “Meetings are a necessary evil.” That’s only half true. They are essential when running a business, but they don’t have to be a negative experience. With this practical, self-paced course learn how to make your meetings more productive and worthwhile for attendees, your company, and yourself, and make your next meeting your best ever.

Target Audience

This course is designed for any meeting chairperson, manager, supervisor, or team leader.


There are no prerequisites for this course

Course Outline

Module 1: The Effective Meeting

• Defining an Effective Meeting

• Planning an Effective Meeting

• Face-to-Face or Virtual?

• Developing an Agenda

• Selecting Participants

• Notifying Participants 

• Choosing a Meeting Time

• Dealing with Common Meeting Problems 

• Part Summary

Module 2: Facilities and Equipment

• Facility and Equipment Guidelines

• Meeting Room Checklist 

• Guidelines for Visual Aids 

• Projection Methods 

• Arranging Virtual Meetings 

• Conference Calls 

• Online Conferencing 

• Part Summary

Module 3: Conducting Meetings

• The Meeting Leader’s Role

• Major Components of a Meeting 

• Structuring Information Meetings

• Structuring Decision-Making Meetings

• Criteria-Based Rating

• Criteria-Based Ranking

• Part Summary

Module 4: Leading Effective Discussions

• Stimulating Discussion 

• Twenty Tips for Generating Discussion

• Handling Difficult Situations 

• Understanding Conflict 

• Managing Conflict 

• Part Summary

Module 5: Improving Meetings

• An Improvement Model

• Evaluating Meetings 

• Providing Feedback

• A Model for Effective Meetings 

• Being a Productive Participant

• Part Summary

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