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National Certificate – Generic Management – Level 5 – 59201

Qualification Rules

Fundamental Component
The Fundamental Component consists of Unit Standards to the value of 49 credits all of which are compulsory.

Core Component:
The Core Component consists of Unit Standards to the value of 78 credits all of which are compulsory.

Elective Component: The Elective Component consists of individual unit standards from which the learner must choose unit standards totalling a minimum of 36 credits.

Modular Outline of Learning Programme

Skills Programme 1:  People Management

Unit Standard TypeUnit Standard CodeUnit Standard TitleLevelCredits
Core252037Build teams to achieve goals and objectives56
Core252029Lead people development and talent management58
Core252027Devise and apply strategies to establish and maintain workplace relationships56
Core252043Manage a diverse work force to add value56
Fundamental252042Apply the principles of ethics to improve organisational culture55

Skills Programme 2:  Workplace Management

Unit Standard TypeUnit Standard CodeUnit Standard TitleLevelCredits
Core252032Develop, implement and evaluate an operational plan58
Core252021Formulate recommendations for a change process58
Fundamental120300Analyse leadership and related theories in a work context58
Fundamental252036Apply mathematical analysis to economic and financial information.56
Fundamental12433Use communication techniques effectively58

Skills Programme 3:  Decision Making

Unit Standard TypeUnit Standard CodeUnit Standard TitleLevelCredits
Fundamental252026Apply a systems approach to decision making56
Core252044Apply the principles of knowledge management56
Core252020Create and manage an environment that promotes innovation56
Core252034Monitor and evaluate team members against performance standards58
Core252025Monitor, assess and manage risk58
Core252035Select and coach first line managers58

Skills Programme 4:  Unit Management

Unit Standard TypeUnit Standard CodeUnit Standard TitleLevelCredits
Fundamental252022Develop, implement and evaluate a project plan58
Fundamental252040Manage the finances of a unit58
Elective12140Recruit and select candidates to fill defined positions59
Elective114226Interpret and manage conflicts within the workplace58
Elective114212Explain the impact of organisational wellness on a business environment and indicate a strategy for a business unit43
Elective252033Demonstrate ways of dealing with the effects of dread diseases and in particular HIV/AIDS58
Elective15230Monitor team members and measure effectiveness of performance54
Elective15224Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks54

Qualification Outcome

  • Initiate, develop, implement and evaluate operational strategies, projects and action plans and recommend change within teams and/or the unit so as to improve the effectiveness of the unit.
  • Monitor and measure performance and apply continuous or innovative improvement interventions in the unit in order to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.
  • Lead a team of first line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness in order to achieve the goals of the entity.
  • Build relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.
  • Apply the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit.
  • Enhance the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.

Learning Outcomes

The focus of this qualification has been designed to enable learners to be competent in a range of knowledge, skills, attitudes and values including:

  • Gathering and analysing information.
  • Analysing events that impact on a business and its competitive environment.
  • Complying with organisational standards.
  • Motivating an individual or team.
  • Negotiating in a work situation.
  • Understanding the role of business strategy as it applies to junior management.
  • Managing the budget within a specific area of responsibility.
  • Applying management principles and practices within a specific area of


  • Managing work unit performance to achieve goals.
  • Behaving ethically and promoting ethical behaviour in a work situation.
  • Demonstrating understanding of the consequences in a work unit of HIV/AIDS.
  • Developing plans to achieve defined objectives.
  • Organising resources in accordance with a developed plan.
  • Leading a team to work co-operatively to achieve objectives.
  • Monitoring performance to ensure compliance to a plan.
  • Making decisions based on a code of ethics

Further Development – Articulation

This qualification will enable the qualifying candidate to progress to learning for other national management diplomas on NQF Level 6 and national first degrees in management on NQF Level 7. This qualification provides entry to qualifications in management, business management, business administration and organizational leadership. This qualification articulates horizontally with all management qualifications at Certificate, Diploma and Bachelor’s Degree Level, as well as with qualifications in Project Management and Education Management. This would facilitate articulation with the following qualifications:

National Certificate: Marketing Management, NQF Level 5.

  • ID 48847: National Certificate: Business Consulting, NQF Level 5.
  • ID 49554: National Diploma: Public Finance Management and Administration, NQF Level 5.
  • ID 20892: National Diploma: Human Resources Management and Practices, NQF Level 5.
  • ID 58395: National Certificate: Project Management, NQF Level 5.

Vertical articulation is possible with the following qualifications:

  • National Diploma: Management, NQF Level 6.
  • National Degree: Management, NQF Level 6.
  • ID 20901: National Diploma: Marketing Management, NQF Level 6.
  • ID 20909: National Diploma: Customer Management, NQF Level 6.
  • ID 20240: National Diploma: Public
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