Qualification Rules

In keeping with SAQA requirements, the qualification is made up of unit standards that are classified as Fundamental, Core and Elective for the purpose of this qualification. A minimum of 120 credits is required to complete the qualification.

Fundamental Component: All unit standards totalling 45 credits are compulsory.

Core Component: All unit standards totalling 64 credits are compulsory.

Elective Component: Learners are to choose unit standards totalling a minimum of 11 credits. 

Modular Outline of Learning Programme

Module One: Events Management

Unit Standard Type	Unit Standard Code	Unit Standard Title	Level	Credits
Core	13929	Co-ordinate meetings, minor events and travel arrangements	3	3
Core	7706	Maintain a booking system	3	3
Core	13934	Plan and prepare meeting communications	3	4

Unit Standard Type	Unit Standard Code	Unit Standard Title	Level	Credits
Core	8420	Operate in a team	2	4
Core	7860	Introduce new staff to the workplace	3	1
Core	9533	Use communication skills to handle and resolve conflict in the workplace	3	3

Module Two: Team Management

Module Three:  Numeracy

Unit Standard Type	Unit Standard Code	Unit Standard Title	Level	Credits
Fundamental	9010	Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations	3	2
Fundamental	9013	Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts	3	4
Fundamental	9012	Investigate life and work related problems using data and probabilities	3	5
Fundamental	11241	Perform basic Business Calculations	3	6
Fundamental	7456	Use mathematics  to investigate and monitor the financial aspects of personal, business and national issues	3	5

Module Four:  Computer and Document Management

Unit Standard Type	Unit Standard Code	Unit Standard Title	Level	Credits
Core	7573	Demonstrate ability to use the World Wide Web	2	3
Core	13933	Plan, monitor and control an information system in a business environment	3	3
Core	7567	Produce and use spreadsheets for business	3	5
Core	7570	Produce word processing documents for business	3	5

Module Five:  Business Communication

Unit Standard Type	Unit Standard Code	Unit Standard Title	Level	Credits
Fundamental	8968	Accommodate audience and context needs in oral communication	3	5
Fundamental	9960	Communicate verbally and non-verbally in the workplace	3	8
Fundamental	8969	Interpret and use information from texts	3	5
Fundamental	8970	Write texts for a range of communicative contexts	3	5

Module Six:  Office Management (There are three Parts to this Module)

Unit Standard Type	Unit Standard Code	Unit Standard Title	Level	Credits
Core	10170	Demonstrate understanding of employment relations in an organisation	3	3
Core	7796	Maintain a secure working environment	3	1
Core	13937	Monitor and control office supplies	3	2
Core	13931	Monitor and control the maintenance of office equipment	3	4
Core	13935	Plan and conduct basic research in an office environment	3	6
Core	14357	Demonstrate an understanding of a selected business environment	4	10
Core	7785	Function in a business environment	3	4
Elective	13928	Monitor and control reception area	3	4
Elective	13930	Monitor and control the receiving and satisfaction of visitors	3	4
Elective	7177	Attend to customer enquiries face-to-face and on the telephone in a banking environment	3	4

Qualification Outcome

On achieving this qualification, the Candidate will be able to:

• Gather and report information
• Plan, monitor and control and information system
• Maintain booking systems
• Participate in meetings and process documents and communications related thereto
• Utilise technology to produce information
• Plan and conduct basic research in an office environment
• Coordinate meetings, minor events and travel arrangements
• Set personal goals
• Function in a team and overall business environment
• Demonstrate an understanding of employment relations

Candidates exiting this qualification before completion, retain the credits for Unit Standards successfully completed and may carry them over to other qualifications to which they are applicable. Candidates may also retain the credits until a later stage should studies be recommended, provided the Unit Standards are still relevant to the qualification. 

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